RETURN POLICY - EFFECTIVE IMMEDIATELY
RETURNS & EXCHANGES
We want you to love your purchase. Please review our policy below.
Online Orders
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Returns or exchanges must be requested within 10 days of delivery.
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Items must be unworn, unwashed, and with tags attached.
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Final Sale: Sale items, accessories, candles, body butter, and special-order items.
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Shipping fees are non-refundable.
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Customers are responsible for return shipping unless the item was defective or incorrect.
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Approved returns are issued to the original payment method or store credit, at our discretion.
In-Store Purchases
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Eligible for exchange or store credit only within 10 days of purchase.
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Original receipt required.
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Final sale items include sale merchandise, accessories, candles, and body butter.
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No refunds to original payment methods for in-store purchases.
We reserve the right to refuse returns that do not meet these conditions.
DISPUTES & ARBITRATION
All disputes related to purchases or use of our services will be resolved through binding arbitration under the rules of the American Arbitration Association, governed by Illinois law, unless prohibited by law. Class actions are waived.
EMAIL & SMS COMMUNICATIONS
By subscribing, you agree to receive promotional and transactional messages from Unspoken Couture Boutique.
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Email: Up to 4–8 messages per month
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SMS: Up to 4 messages per month
Message and data rates may apply.
Unsubscribe from emails via the link provided or reply STOP to opt out of SMS at any time. Subscriber information is never sold or shared.
STORE HOURS
Unspoken Couture Boutique
9301 S. Kedzie
Evergreen Park, IL 60805
Store Hours:
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Tuesday – Friday: 12:00 PM – 6:00 PM
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Saturday: 12:00 PM – 5:00 PM
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Sunday & Monday: Closed
CONTACT US
